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FAQ

What's a kigurumi?

Kigurumi are fun and cozy costume pajamas from Japan! Get your kigurumi 101 here.

Will your Kigurumi fit me?

If you're over 5 feet tall, ourĀ Kigurumi will fit you! They are very baggy and have low crotches to accommodate people of all heights and sizes. If you're taller than 6 feet, it'll cut off just above your ankles. Some of our styles are also available in X-Tall size. For more information, check out our sizing guide.

TheĀ Kigurumi I want is out of stock. When will it be back in stock?

We try to work to get them back in stock as soon as possible! If your Kigurumi is out of stock, you can click "join the waitlist" to sign up to receive a notification e-mail when it comes back in stock.

How much is shipping?

All kigurumi shipping is free within the US. You can find all of our shipping detailsĀ here.

How do I clean my Kigurumi?

OurĀ Kigurumi are 100% machine washable. Check out our detailed care guideĀ to learn how to take care of yours!

Do you take custom orders?

At this point in time, we don't have the resources to take custom orders, though we'd love to one day! If there is a specific style that you are looking for or hoping to get made, shoot us an e-mail and we might be able to point you in the right direction. There are also a lot of talented kigurumi artists on Etsy!

What is your return policy?

You can find our return policy here.

I'm interested in placing a wholesale order, is this possible?

Absolutely. Please send us an e-mailĀ and we'll get talking!

I made a mistake on my order, how can I fix this?

Whether it be thatĀ there was a mistakeĀ in the shipping address or that you chose the wrong Kigurumi, please e-mail us as soon as possible so that we can correct it before your orderĀ gets shipped out!