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Shipping to Canada
Shipping Costs to Canada (based on total order value)
| Under $99 | $99 + | |
| Canada Post Expedited Parcel (includes tracking) | $5 | Free |
| Canada Post Xpresspost (includes tracking) | Based on total order weight | Based on total order weight |
| Canada Post Priority Courier (includes tracking) | Based on total order weight | Based on total order weight |
Order Processing
- We process orders within 2-3 business days, excluding weekends and holidays. Pre-ordered items are processed within 2-3 business days of arrival in stock.
- Successfully placed orders will receive an e-mail confirmation with the order details. If you do not receive an e-mail, please check your spam filter or contact us for confirmation.
- If you need any assistance with your order, please contact us immediately at hello@kigurumi.ca. We will not be able to make changes to your order after it has shipped.
- Please review and ensure that you have entered the correct address. We are not responsible for non-delivery due to errors in the address that you provide. If an order is returned due to an incorrect address, we will refund the original order (excluding the shipping fee) and ask that you re-submit your order.
Delivery Standards* - Canada
We are located in and ship from Toronto, Ontario.
| Province | Expedited Parcel | Xpresspost | Priority |
| Alberta | 4-6 business days | 2-3 business days | 1-2 business days |
| British Columbia | 4-6 business days | 2-3 business days | 1-2 business days |
| Manitoba | 3-5 business days | 2-3 business days | 1-2 business days |
| New Brunswick | 3-5 business days | 2-3 business days | 1-2 business days |
| Newfoundland | 4-6 business days | 2-3 business days | 1-2 business days |
| Northwest Territories | 5-7 business days | 3-4 business days | 2 business days |
| Nova Scotia | 2-4 business days | 2-3 business days | 1-2 business days |
| Nunavut | 5-7 business days | 3-4 business days | 2 business days |
| Ontario | 1-3 business days | 1-2 business days | 1 business day |
| Prince Edward Island | 3-5 business days | 2-3 business days | 1-2 business days |
| Quebec | 1-3 business days | 1-2 business days | 1 business day |
| Saskatchewan | 4-6 business days | 2-3 business days | 1-2 business days |
| Yukon | 5-7 business days | 2-3 business days | 2 business days |
*does not include processing time. Orders are typically shipped 1-2 business days after they have been placed.
NOTE: We are not responsible for shipping carrier delays.